Comments on: CHOOSE YOUR HARD https://davetrott.co.uk/2020/11/choose-your-hard/?utm_source=rss&utm_medium=rss&utm_campaign=choose-your-hard Powered by The Barn Mon, 09 Nov 2020 07:57:01 +0000 hourly 1 https://wordpress.org/?v=6.9 By: Robin. https://davetrott.co.uk/2020/11/choose-your-hard/#comment-160911 Mon, 09 Nov 2020 07:57:01 +0000 http://davetrott.co.uk/?p=2573#comment-160911 @Pete Jones
I still remember working for Robin Wight
He told us “just concentrate on doing good
work. Don’t worry about clients leaving. It
happens, it’s part of the business.”
That got my loyalty.

Compare this to another owner who said,
“We’re not a bank
Until the clients pay us, we’ll not reimburse
staff claims.”
So taxi fares, phone bills, we had to foot first.

At once commitment to agency dropped.
No point leaving.
If only because the holding company owned so many
agencies.

Make people feel trapped and powerless.
That’s the way to grow any agency.

]]>